Privacy Policy

SHEERDRIVE PRIVATE LIMITED’s website (herein after referred to as Sheerdrive) “www.Superbids.in” (herein after referred to as the ‘Site’). 'Buyer' shall mean any natural or legal person who has agreed to become a member of the Website by providing Registration Data and /or has purchased the Auction Buyer Package from Sheerdrive (hereinafter referred to as Auction Buyer or Buyer). Seller is the entity (Banks/NBFC/Fleet owner/Dealer/Consumer etc) which provides the list of their vehicles for auction/sale on Superbids.in (hereinafter referred as the ‘Seller’) The Auction Buyers are requested to read this policy in conjunction with the terms and conditions applicable to them.


GENERAL

That the ‘Site’ www.Superbids.in is merely a platform to facilitate transaction of vehicles and Sheerdive is not a direct party to the transaction in any respect. Transaction or sale of vehicle/asset is happening between the Seller (asset/vehicle owner) and the Auction buyer only. Sheerdrive merely helps both the parties to come at a common agreeable sale price and nothing more.


All the vehicles are auctioned here with ‘As is where is Basis’. The buyer owes the responsibility to check every detail of the vehicle completely by himself. Any information provided by seller is directly passed on to buyer; Sheerdrive does not owe any responsibility towards the correctness/ Authenticity of that information whatsoever.


Auction Buyer also understands and agrees that Sheerdive is not the seller of the vehicles, does not inspect, nor guarantee the condition or delivery of the vehicles or the vehicle transfer related documents.


The transaction is happening between Auction buyer and Seller. Any discrepancies in vehicle/asset information have to be addressed between Seller   Auction Buyer only. www.Superbids.in is merely a platform to arrive at a common agreeable price between Seller   Auction buyer.


Sheerdive is only the facilitator of the transaction; it owes no responsibility towards the completion/fulfilment of the same.


Sheerdive reserves the right to deny the membership or access to use the website for the purpose of buying or selling to the Auction Buyer at its sole discretion at any point of time.



Auction Buyer Fees:

The participation in auction is by the way of invitation only. www.Superbids.in reserves the right to invite / include or exclude any buyer from any auction. Buyer can become a member only when he is invited or his request is approved.


Sheerdive shall charge a non-refundable yearly membership fee of Rs. 6000/-(Rupees Six Thousand only) inclusive of any taxes, duties, cess or statutory levies. This fee is to be paid through a demand draft or any other available financial instrument, Online transfers, Digital wallets which are commercially accepted in market drawn in favour of Sheerdrive Private Limited, payable at Mumbai.


The mode of collection of this fee will be solely decided by Sheerdrive only. This membership fee is recurring annually and is payable by the buyer every year on the date of his registration. Membership fee is mandatory for every Auction Buyer.


If the Auction Buyer fails to pay annual membership fee, Sheerdive reserves the all rights to cancel the ID or bids placed by buyer without giving him any notification whatsoever This amount is to be paid through online transfer/ Digital wallet / demand draft or cheque drawn in favour of ‘SHEERDRIVE PRIVATE LIMITED’. Sheerdrive shall provide you with an electronically generated invoice within 15 working days of realizing / honouring the instrument through which you pay.


Every Auction Buyer would be required to pay the deposit as mentioned above in the table. Participation in auction will be strictly restricted to Auction Buyers who pay the deposit before the auction. This deposit needs to remain with Sheerdive all the time. In case the Auction Buyer wants to terminate his association with Sheerdive then the deposit shall be returned to him by cheque/online transfer after six month from his date of last deposit and upon successful fulfilment of all the transactions in all auctions. Auction buyer must clear all his dues to all concerned parties (including Seller/Sheerdrive/Parking Yard owner etc) and should have fulfilled and successfully completed all his transactions to avail his deposit.


Sheerdive reserves the right to adjust any amount payable under this agreement or the Superbids user Agreement or Superbids.in Privacy Policy against the Buyer Deposit. If the Seller (vehicle/asset owner) does not complete the transaction for any reason, Sheerdive holds no responsibility towards providing the vehicle or vehicle documents and the payment refund to any party.


It is advised that Auction Buyer makes all necessary prior checks by himself about the vehicle specification and vehicle papers. As the asset is being sold on ‘As is where is basis’ the responsibility to check and verify all the first hand information provided on site completely lies on the Auction buyer only. Sheerdrive only passes on the information provided by the seller and does not owe any responsibility of correctness or falseness of the same.


It is advisable that Auction Buyer makes payment within stipulated time only and at the same time collects the documents and vehicle. Sheerdive will be not liable to deliver the documents or vehicle or refund of any money in case the seller does not handover the vehicle or documents after taking payment.


In the event of any violation by the Auction Buyer Sheerdive may at its sole discretion suspend, deactivate or revoke or limit Auction Buyer’s access to the www.superbids.in . Upon Auction Buyer’s access to the www.superbids.in site getting suspended, deactivated or restricted in part or full, same may be reinstated by Sheerdive after completing the formalities as per this Agreement or the Superbids Privacy Policy. Reinstatement in part or full is at the sole discretion of www.superbids.in only. Buyer cannot appeal against if website decides not to reinstate the user ID.


In case of deactivation, a payment of reinstatement fee of Rs.8,000/-(Rupees Eight Thousand only)   a fresh deposit of Rs. 20,000/-(Rupees Twenty Thousand only) inclusive of any taxes, duties, cess or statutory levies. This fee is to be paid through a demand draft or any other available financial instrument, Online transfers, Digital wallets which are commercially accepted in market drawn in favour of Sheerdrive Private Limited, payable at Mumbai.


The registration and / or reinstatement fee levied by Sheerdrive shall be non-refundable under any circumstances whatsoever, even-if the Auction Buyer does not wish to transact as a buyer after sending the instrument for the payment of fee or Sheerdrive withdraws or reduce this fees at a subsequent date.



Personal information
KYC documents required:

Please note that Auction Buyer membership will be allowed after paying the fee and successful completion of verification of his KYC documents. The following documents are required before an Auction Buyer can register. Auction buyer will be allocated user ID to participate in auction on Superbids.in only upon payment of stipulated fee and successful collection verification of all of his KYC documents. All documents have to be self-attested by the actual ID owner.



List of KYC Documents Required:
  • Latest Bank Statement or cancelled Cheque leaf (Mandatory)
  • Business proof (Membership of a registered association/ Shop Certificate/Rent Receipts/Agreement of rent/Letterhead   Visiting card - Any one.
  • Address Proof (Mandatory) - (Electricity Bill/ Landline Phone Bill / Ration Card).
  • PAN Card, AAdhar Card (Mandatory)
  • TCS ( 2yrs latest IT declaration mandatory) KYC Declaration- *Please mention below details in your Letter head Self Attested copy


Deposit Forfeiture and Reinstatement

If an Auction Buyer defaults on any transaction, his entire sum of Rs 10,000/-(Rupees Ten Thousand only) deposit will be forfeited and his Sheerdrive user Id would be deactivated. If that buyer wants to reactivate his ID he would be required to pay another Rs. 10,000/- (Rupees Ten Thousand only)/20,000 (Rupees Twenty thousand as applicable, as security deposit and a reinstatement fee of Rs.8000/- (Rupees Eight Thousand only). This process will be repeated on each default by the Auction Buyer. Please note that Sheerdrive reserves the rights to suspend /Deactivate/Blacklist/Cancel the buyer membership. Deposit made with Sheerdrive for participation in online auction is non interest bearing.



Disclosure to Third Parties

Sheerdrive shall be at liberty to disclose Auction Buyer’s information or part thereof to third party service providers who may facilitate the services, on our behalf. These service providers have access to your data only to perform the tasks as stipulated by the Company and are obligated not to disclose or use it for any other purpose. The Company may also share personal information with third party vendors, consultants, and other service providers who work for the Company, who are bound by contractual obligations to keep personal information confidential and use it only for the purposes for which the Company disclose it to them. In addition to the aforesaid, Sheerdrive may collect information with Auction Buyers consent from his mobile device like device location, device information (including storage, model, Wi-Fi, mobile network) transactional and promotional SMS, communication information to provide customized offerings.



Contact Us

In the event you have any complaints or concerns with respect to the Website or if you have any questions about this Policy, please feel free to contact us on __________(Contact number) (between 10 am - 6 pm) or reach out Connect@superbids.in



Updates/Changes

We may alter our Policy from time to time to incorporate necessary changes in technology, applicable law or any other variant. In any case, we reserve the right to change (at any point of time) the terms of this Policy or the Terms of Use. Any changes we make will be effective immediately on notice, which we may give by posting the new policy on the Site. Your use of superbids.in App Services after such notice will be deemed acceptance of such changes. We may also make reasonable efforts to inform you via electronic mail. In any case, you are advised to review this Policy periodically on the Site to ensure that you are aware of the latest version.



Questions/Grievance Redressal

In the event you have any grievance relating to the processing of Information provided by you, you may contact our Grievance Redressal Officer (“GRO”) ______________(Name of the employee handling) at privacy@sheerdrive.in with the following subject line “Attention: Grievance Redressal Officer” or write to us at the following address: Registered Office address
Sheerdrive Private Limited,
91 Springboard 2nd Floor,
Kagalwala House Plot No. 175,
Behind Shaman Wheels (Mercedes Showroom), CST Road,
Kalina Bandra Kurla Complex, Santacruz East Mumbai – 400098



Disclaimer
In case any personal information is shared by you with us, which is not requested by us during registration, (whether mandatorily or optionally), we will not be liable for any information security breach or disclosure in relation to such information. If you have any questions regarding this Policy or the protection of your personal information, please contact our data protection officer/grievance officer